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Shout Core

Shout Core

A complete carrier-grade voice network platform built for service providers, carriers, and network operators worldwide — with separated signalling and media planes, 20,000+ simultaneous calls, and optional STIR/SHAKEN and MAN compliance built in.

20,000+

Simultaneous calls
with Shout Core platform

Class 4/5

Hybrid soft switch
capable

MAN

French number
authentication ready

STIR/SHAKEN

Call authentication
& attestation ready

Platform Architecture

Shout Core is a complete carrier-grade voice network platform that separates signalling and media planes — allowing each layer to scale independently. A single Core Edge orchestrates a cluster of Core RTP nodes, with service intelligence and management running as discrete layers across the platform.

Signalling Plane

Core Edge

The high-capacity SIP signalling layer. Core Edge handles call setup, SIP interconnect, and session management — sitting at the network boundary and orchestrating the RTP nodes beneath it. Routing and service decisions are handled by the Core Service Engine. A single Core Edge deployment supports 20,000+ concurrent calls.

20,000+ concurrent calls

SIP interconnect & peering

B2BUA architecture

NAT traversal

STIR/SHAKEN

MAN

SIP trunk groups & failover

Media Plane

Core RTP

High-density media switching nodes deployed in clusters beneath Core Edge. Each node handles up to 2,000 concurrent RTP streams — with licences pooled automatically across the estate so capacity is never siloed. Add nodes to match demand.

2000 calls per node

Clustered & pooled

RTP pass-through & endpoint modes

SRTP supported

Audio play & DTMF detection

Call recording (WAV/MP3)

TTS & speech recognition

Service Layer

Core Service Engine

The intelligent routing and service control layer — the platform's SCP. Runs on-switch for smaller deployments or as a dedicated centralised server controlling multiple Core Edge and RTP nodes at scale. Supports real-time database lookups, web service APIs, and fully programmable dial plans.

Programmable call routing

Real-time database lookups

Web service API integration

SIP redirection

Class 4/5 hybrid logic

Multi-switch control

Management

Core Management

Unified visibility and control across the entire Shout Core estate. Manage SIP trunks, administer the platform, and maintain oversight of the switching network from a single web-based interface.

Web-based administration

SIP trunk & trunk group administration

Allow/block list management

Call statistics & reporting

Built To Scale

The separation of signalling and media planes is what makes Shout Core different. Scale each layer independently — add RTP nodes to match capacity without touching the signalling layer.

Most softswitch platforms tie signalling and media together. That means scaling one means scaling both — whether you need to or not. Shout Core separates them by design.

Core Edge handles all SIP signalling at high volume — 20,000+ simultaneous calls through a single Edge deployment. Beneath it, Core RTP nodes handle the media streams in clusters of 2,000+ calls per node.

Service providers and carriers can add RTP nodes as call volumes grow. Licences pool automatically across the cluster — capacity is never wasted. The result is a wholesale voice platform that scales with your business rather than against it.

Backed by Shout's 24/7 global support — provided by the same engineers who built the platform.

⬡

Core Edge

Signalling plane — single deployment

20,000+

◈

Core RTP — per node

Media plane — clustered beneath Edge

2,000+

≋

Licence pooling

Capacity shared across entire estate

Auto

Deployment Configurations

Shout Core can be deployed across a range of configurations — from a compact SIP softswitch installation to a fully distributed carrier-grade voice network serving service providers and operators at scale worldwide.

Core Edge + Core RTP

Class 4 Transit Switch

Point-to-point carrier trunking at scale. Approved for BT IP Exchange, Cable & Wireless, and proven across major SIP interconnects.

Core Edge + Core RTP + Core Service Engine

Class 4/5 Hybrid Switch

Full transit switching with intelligent voice and call control applications — routing, number translation, and service logic running centrally.

Core Edge

SIP Redirect Server

Signalling-only deployment behind an SBC. Adds intelligent call control and optimises network utilisation without touching the media path.

Core RTP

Voice Recording Platform

In-line (tromboned), RTP sniffer, or port-mirrored recording. Supports WAV and MP3 with SFTP or email delivery.

Core RTP

Media Server

DTMF detection, audio play and record, TTS, speech recognition, call queuing, and voice menus — with email and FTP support.

Core Edge

Registration Server

Secure direct connection to IP phones. Supports authentication, call transfers, SRTP, and TLS for enterprise and hosted voice deployments.

Core Edge overlay

STIR/SHAKEN

Deployed as a signalling overlay for call authentication and attestation as an OPS operator. No core network changes required.

Core Edge overlay

MAN

Signalling-only overlay for French MAN compliance under ARCEP regulation. Signs the SIP FROM header as an OPS with no changes to your core network.

Core Edge + Core RTP

Distributed Network

Multiple Core Edge nodes and RTP clusters across geographically distributed sites — active/standby, load-share, or N+1 redundancy configurations.

Functional Specification

Full-featured carrier-grade SIP softswitch capabilities across signalling, media, and service layers — built for service providers, carriers, and wholesale voice operators worldwide.

Platform Capabilities

  • ✓ Carrier-grade, proven at scale
  • ✓ B2BUA architecture with full SIP header control
  • ✓ Near-end and far-end NAT traversal
  • ✓ Independent inbound and outbound SIP trunks
  • ✓ Failover and load balance across trunk groups
  • ✓ Call count limits per SIP trunk group
  • ✓ Application/service selection from trunk group
  • ✓ Full API for external control and integration
  • ✓ Licence pooling across entire estate
  • ✓ STIR/SHAKEN & MAN ready

Media & Audio

  • ✓ RTP pass-through, direct, and endpoint modes
  • ✓ SRTP — secure media with optional encryption
  • ✓ Stereo two-party call recording
  • ✓ Audio playback on all call legs
  • ✓ Network whisper to A and B parties
  • ✓ SIP INFO and RFC 2833 DTMF detection
  • ✓ DTMF detection during audio playback
  • ✓ SFTP and email delivery of recordings
  • ✓ TTS and speech recognition
  • ✓ IVR / Media Server on-platform

Supported RFCs

RFC 3261 / 2543 SIP — Session Initiation Protocol
RFC 2833 RTP Payload for DTMF Digits, Telephony Tones and Signals
RFC 3326 The Reason Header Field for SIP
RFC 3581 Extension to SIP for Symmetric Response Routing
RFC 4028 Session Timers in the Session Initiation Protocol
RFC 3398 ISUP to SIP Mapping
RFC 5589 SIP Call Control — Transfer
RFC 2976 The SIP INFO Method

Resilience & High Availability

Shout Core is engineered for continuous operation — across distributed sites, under load, and through planned maintenance windows.

Multiple and distributed architecture for high call volumes and geographic resilience

Automatic failover and replication ensure platform-wide high availability

Active/Standby, load-share, and N+1 redundancy configurations

Licences pooled across the entire estate — capacity is never lost

Graceful shutdown for managed upgrades with no call disruption

Automatic application restart in the event of process failure

Full suite of application management and monitoring tools

24/7 global support — from the engineers who built the platform

Ready to deploy Shout Core?

Talk to our team about capacity requirements, deployment architecture, and integration with your existing network.