Services
Service and Solutions Development
We have developed numerous large and small applications for our customers — built on your existing platforms, our own highly flexible solutions, or a combination of both. You can use our scripting language, our APIs, our number management portals, or commission our engineers to plan, develop and deliver something entirely new.
The Shout Promise: Once we have scoped all new development work and agreed a Statement of Works, we fix the price. If our estimate of days is wrong and it takes us longer, we will not charge you more.
Existing deployments
Scalable switching platforms handling thousands of simultaneous calls
Carrier-grade, multi-site switching platforms for geographically distributed POPs
Web-enabled routing platforms
Least cost routing and disaster recovery systems
Drag-and-drop GUI IVR platforms (Call Flow)
MAN-enabled switching platforms for interconnect in France
What we can build
- ✓ Custom platform and application development
- ✓ API integration with existing infrastructure
- ✓ Number management and service portals
- ✓ Legacy equipment life extension
- ✓ End-user service management interfaces
- ✓ Scripted call flow and IVR services
Development and support from the same team
Every platform and application we deliver is backed by our global 24/7 support — crucially, provided by the same engineers who built it. That means unrivalled platform knowledge, faster fault diagnosis, and a direct line to the people who can actually improve what you're running.
Learn about our support- ✓ 24/7/365 coverage from the engineering team who built your platform
- ✓ Unrivalled speed of fault diagnosis and resolution
- ✓ Direct access to engineers to discuss improvements and new features
- ✓ Ongoing support agreement offered on every delivery
Got a project in mind?
Tell us what you need. We'll tell you how we'd build it — and what it would cost.