Shout Telecoms

What do our customers say about us?

“I’ve worked with Shout now across 3 or 4 businesses ranging from a relatively small organisation to the much larger one that GCIcom is now. I don’t think I could get the same level of flexibility, Ownership, ingenuity, detail, responses etc from anyone else. I have dealt with many much larger, global support companies and I can honestly say that I have had a far greater level of service from Shout than anyone else”

Head of Voice Services - GCI

“I really enjoy working with the Shout team, whilst ultimately they are a technically led company, they also have a human side and are able to put across very technical solutions in a simple way, so non-techies are able to understand – which is a priceless commodity”

Managing Director - In2Tel

“The team at Shout are professional, highly knowledgeable, and experienced, yet flexible and offer a really personalised service, not found elsewhere”

Voice Applications Manager - Talk Talk

“We chose Shout Telecoms because they offered 24 Seven a wide range of products and services which quickly and easily integrated into our existing network infrastructure. Shout Telecoms not only provided us with cost and resource savings whilst increasing call handling capacity, but also added additional service functionality.”

Technical Director - 24Seven Communications

“I would describe the Shout team as a collective of experienced, passionate telecommunications industry professionals who fully understand the challenges that operators in this space face and how to address them. We have strong mutual relationships at all levels within Shout and consider them to be an important and trusted partner. ”

Voice Product Director - Six Degrees Technology Group

"The team at Shout Telecoms are well informed, friendly, flexible in their approach, and always willing to work towards the best solution for our requirements. I’d be happy to recommend Shout Telecoms to any telecoms business looking for a forward-thinking, flexible, and innovative supplier."

Managing Director - Numbers Plus

"We use Shout SIP switches as we find the performance, flexibility and support a very compelling value proposition. The Shout team are knowledgeable and consummate professionals and Shout has always been head and shoulders above other manufacturers"

Managing Director - JTech

"The shout team has a clear sense of purpose and they understand their customers expectations. Their willingness to go the extra mile ensured all parties were successful in deploying the solution into the network."

Senior Technical Contracts Manager - Everything Everywhere

Shout Telecoms are a carrier grade solutions company, offering custom built software for Next Generation Networks.

We offer a range of programming, outsourcing and managed services which equip our customers to achieve competitive advantage through customer retention and acquisition, and cost control.

In collaboration with our carrier customers, we deploy vendor agnostic solutions, tailored to work uniquely in the network to provide a cost effective resolution to technology issues which inhibit delivery of new customer services.

With a wide portfolio of our own specially developed technology we are able to bridge the gap where problems exist and deliver a turnkey solution. Our ongoing 24/7 support eases the burden on staff managing the infrastructure by providing support whenever, and however it is needed.

About Shout

Shout Telecoms was formed in 2001, when its two founding directors noticed a disconnect between telecoms hardware providers and the software companies who create products and solutions for carriers and service providers, resulting in a poor customer experience and high churn.

With years of experience working within the industry and from listening to customers' problems we realised what was needed. One company bridging the gap and offering a complete solution.

We have a wide range of in-house expertise, which means we are not tied to any one software product or limited to working with a single type of technology. We will therefore be objective and apply our experience to your particular problem.

We pride ourselves in working in partnership with our customers and delivering complex custom software on time and at a much lower cost than you'd expect. We believe this is why companies such as Motorola, TalkTalk Business, T-Mobile and Kingston Communications have continued to work with us over the years.

Our Customers Include