Products & Solutions
Here are a number of our highly flexible and proven applications. They can be deployed in combination or individually and all of them can be configured and re-developed for your unique requirements.
Network Voice Platforms
Versatile SIP Technology
The Shout SIP-Switch has been designed from the ground up by Shout Telecoms engineers using standard server technology and robust design. The SIP switch is a highly flexible, secure and fully featured platform with multiple service creation options.
Call Recording
Built around our carrier grade SIP technology, the Shout Call Recording platform offers a high reliability, cost effective solution for network operators and enterprise customers.
Intelligent Call Routing
The high programmability of our products and solutions means that you can deliver virtually any call routing options you desire including percentage based routing, time of day, location based routing, call queuing, hunt groups, multiple failover and so much more.
Media Server / IVR
The Shout Media Server/Interactive Voice Response (IVR) provides TDM and SIP interfaces in an open standards scalable hardware platform.
Speech Recognition / TTS
Our Speech Recognition and Text to Speech products are designed to use open technologies for rapid application development.
Voicemail Systems
Available off the shelf or a bespoke solution, we can deliver a flexible Voicemail Solution suited to your specific requirements and network
SIP Gateway
The Shout Intelligent VoIP Gateway is an amalgamation of Shout's successful protocol conversion gateways and our powerful Media and Application Server product ranges. By bringing together these technologies, we have placed intelligence and powerful applications at the hub of multiple network technologies, such as traditional TDM and VoIP
Conferencing
Using our highly programmable products, we have built a number of conferencing solutions for our carrier and service provider partners.
Fax2eMail
Based on our proven carrier grade IVR platform, our solution supports send and receive of all standard fax formats and speeds.
Network Monitoring Applications
CDR Management & Mediation
Shout understands that Call Detail Records (CDRs) are the lifeblood for any telecoms operator. Therefore we've developed a fully configurable product that extracts CDRs from your call handling equipment and outputs them into your desired format(s).
Call Statistics & Reporting
We have developed numerous statistical reporting tools for a variety of carriers including Talk Talk and EE. Whatever your requirement we can deliver a platform to meet it.
Network Utilisation Monitoring
We have built a powerful network monitoring tool that reports on all endpoints in a network and monitors and reports on Concurrent Call and Calls Per Second. A vital monitoring and alerting tool for any SIP network.
Voice Fraud Detection
The Shout Voice Fraud Monitoring & Alerting application allows you to reduce the high cost impact of fraud by detecting the early warning signs before the situation escalates.